Screen warranties and our repair guarantee
Repairs include 3–12 month warranty cover depending on the repair and part selected. If a covered part fails from a manufacturing defect, bring the device back for assessment.
What's included
- 3 or 12-month warranty on screen replacements against manufacturing defects, depending on the selected screen
- 12-month warranty on battery replacements
- 3-month warranty on charging ports, cameras and back glass
- Other repair warranty periods are as stated on your invoice
- Free re-inspection if your device acts up after a repair
- Local, in-store support — no shipping your phone away
- • This warranty is provided in addition to your rights under Australian Consumer Law.
- • We'll beat a genuine written local quote for the same device, repair and part. Bring the quote in for comparison.
Warranty applies to the specific repaired or replaced part and relevant faulty parts or workmanship. It excludes faults caused by accidental or physical damage, cracked or broken glass, liquid damage, misuse, accessories or chargers, or subsequent third-party repair or tampering. Assessment confirms whether the fault is related to the original repair.
Bring the device in with your original repair receipt (or the phone number the booking is under) and we'll assess on the spot.
Not sure about your model?
Call or text us to discuss your model, pricing and parts availability. We’ll confirm an estimated repair timeframe after diagnosis.
Text us